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Archive for May 1st, 2008

Woolworths named Responsible Retailer of the Year

• May 1, 2008 • Leave a Comment

Posted in African Service, Top 10 Service Companies (South Africa)


Airports Company of South Africa (ACSA) announces new plan

• May 1, 2008 • Leave a Comment

Posted in African Service, In the News!


The Toyota Way

• May 1, 2008 • Leave a Comment

Posted in Case Studies


Father of Quality Management

• May 1, 2008 • Leave a Comment

Posted in The CEO speaks!


FedEx’s Innovation Journey

• May 1, 2008 • Leave a Comment

Posted in The CEO speaks!


South African Household Consumption Expenditure

• May 1, 2008 • Leave a Comment

Posted in African Service, Customer Service Issues


Blunders in Launching Service Programmes

• May 1, 2008 • Leave a Comment

Posted in Articles & Books on Service, Customer Service Issues


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Flickr Photos

I'm in Chicago with my babe

National Monument, Calton Hill

Orchy trees

Tokyo Highway Sunset

an autumnal evening, downtown pdx

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